ORDERING
please contact brian@bicyclettefurniture.com for information on ordering.
LEAD TIME
our lead times range from 4 - 14 weeks depending on the piece and our availability.
all pieces are built to order and we generally do not have pieces in stock.
SHIPPING / DELIVERIES
we can offer white glove delivery service to most parts of the country,
otherwise pieces will arrive in a safely packed crate.
a shipping quote will be provided based on your location.
MATERIALS
we use solid american hardwoods, and while each board is chosen thoughtfully, we often include details such as knots, cracks & wormholes that help honor the natural beauty of the wood.
each piece of wood is unique, and some of our different finishes react differently to each piece. while we try our best, we cannot guarantee that the wood grain or finish will look exact to pieces we’ve done in the past.
RETURNS / EXCHANGES
because our pieces are built to order, we do not accept returns or exchanges.
if you believe your piece was damaged during shipment, please contact us immediately.
CARE
all of our pieces receive a hand rubbed oil and wax finish. as with all wood finishes, it’s best to avoid allowing water to sit on the surface for a prolonged period of time. avoid placing extremely hot items such as a kettle or pot directly onto the wood surface. cleaning your piece can be done by wiping the surface with a damp cloth (soap if needed) followed immediately by a dry cloth. avoid commercial or chemical cleaners.
*our dining table tops have a top coat of linseed oil and beeswax. It can be beneficial to replenish this top coat at the owner's own discretion. We recommend it once a year, but it can be more or less frequent than that. The additional top coat will replenish the wood, continue its durability, and can even mask tiny blemishes and marks.
We use a linseed oil and beeswax product from earth and flax, but there are a number of similar products you can find at a hardware store, or online. These products are very user friendly in that they can be wiped on with a soft cloth or rag, left to sit for 5-10 minutes, and then wiped dry. It's virtually impossible to cause any damage doing this, with the only thing to note is that any wax that isn't properly wiped off may begin to feel tacky. If so, just wipe off with a soft cloth or rag.